Idealsoft CRM Membership Management System manages renewals, helps organization up‐sell new services and tracks dues, and other revenue sources. iMembership tracks unlimited membership programs, levels and offerings. You can also see who your members are and target marketing efforts at the right segments. Billing functions include email, paper and web‐based payment methods, with optional interfaces to credit card handling and other back‐office cash management systems to keep costs down and revenue up.

Accessible from your web browser, this module provides an integrated revenue generation system. You can manage unlimited membership programs, track unlimited member profile facts, with flexible dues, donations and other funding attributes all handled in one centralised database. Membership Renewals easily queue up solicitations, expirations and all communications needed to keep cash flowing.

The Idealsoft CRM Membership Management System comprises of a total of 8 modules

What benefits you and your company will receive:

Manage and automate membership management process:
iMember will replace and automate time‐consuming processes in your organization: new member application processes, membership renewal and dues payments, event registrations, online donations. Automate donation confirmations, membership renewal notices, broadcast individualized emails to members and event attendees and reach out to donors.

Know your customers and serve them better:
Through instant access to customer's profile, transaction history, all past interactions and unique customer scoring system, any of your staff at any outlets can now offer real personalized service to your customers.

360° View of Your Member:
View and manage members/non‐members account activities and history including contact information, member activity responses, and feedback.

Time-Saving Online Member Profile Updates:
Allow your members to securely maintain their own member profile online, including the ability to update their personal and company contact information, publication and directory listings, and almost any detail relating to their membership. You retain approval rights over all changes made!

Fast & Easy Online Event Registration, Renewal & Payment:
Create and manage a web‐based calendar with full registration and online credit card payment capabilities. Event registrations and payment information are automatically imported into CRM. A major time saver!

Speed problem resolution:
Resolve common support issues quickly using a searchable knowledge base. Ensure that published information is complete, correct, and properly tagged using built‐in review processes.